Rauyu
Kiosk Mode
Place the kiosk in your store or office and let customers rate their experience.
Introducing Rauyu— the new way to listen.
Feedback,
reimagined.
Capture feedback from kiosks, email, and the web — then turn every response into a clear, actionable signal.
rauyu/dashboard
Responses
12,480
+8.4%
CSAT
92.3%
+1.2pt
NPS
64
+5
Avg. response
118ms
−12%
Δ CSAT by location
Last 30 days
Δ CSAT vs period average (purple = above, gray = below)
Sentiment mix
All channels
Kiosk6,240
8% neg14% neu78% pos
Email3,420
12% neg20% neu68% pos
Web2,820
10% neg18% neu72% pos
Sentiment over time
PositiveNeutralNegative
Channels
Listen everywhere.
Email Feedback
Every visit. One thoughtful follow-up.
Web Feedback
A link. A widget. Anywhere they are.
Features
Every detail, considered.
From the first tap to the last insight, Rauyu is designed to make feedback feel effortless — for your customers and your team.
Live dashboards turn raw feedback into clear trends the moment they happen — so your team sees what matters while it still matters.
Live · last 24h
CSATNPS
92.3%
+1.2pt
vs last week
Responses
12,480
NPS
64
Resolution
3m 12s
How it works
Three steps. One signal.
01
Collect
Capture feedback through kiosk, email, or web — branded and effortless.
02
Understand
Sentiment, themes, and trends surface automatically. No setup required.
03
Act
Close the loop with response tools, alerts, and team workflows.
Hear every customer.
Where service happens.
A flexible solution for service-based businesses across multiple industries. Capture feedback at the counter, kiosk, or checkout, then turn it into better service tomorrow.