Feedback,

reimagined.

Rauyu

How was your experience?

* Required
Terrible1
Bad2
Okay3
Good4
Amazing5
Question 1 of 2
0%Rauyu

+62

NPS score

0%

CSAT this week

Wait time

Top reason tagged

▲ 12% MoM

Tracking trends

Every voice, captured.

Rauyu turns any tablet into a beautiful feedback kiosk — one tap captures how every customer really felt, right where your service happens.

Channels

Listen everywhere.

Meet customers wherever service happens — then turn every response into one clear, actionable signal.

Kiosk

Feedback at the counter

Turn any tablet into a beautiful kiosk. Customers tap an animated emoji the moment they feel it — no forms, no typing, no friction.

  • Animated emoji ratings
  • Works fully offline
  • Runs on any tablet
Kiosk · live

How was your experience?

* Required

Rating 11
Rating 22
Rating 33
Rating 44
Rating 55
Email

One thoughtful follow-up

Send a branded rating request after every visit. A single tap in the inbox opens the full survey — reply rates you can actually build on.

  • Branded templates
  • One-tap star rating
  • Automated send rules
Inbox

Acme Coffee

How was your visit today?

Northside Clinic

Rate your appointment

Loop Fitness

Tell us about your workout

Web

A widget, anywhere they are

Drop a lightweight feedback widget on any page, or share a direct link. Capture sentiment in the flow, without pulling people away.

  • Embeddable widget
  • Shareable link & QR
  • Zero-code install
yoursite.com

How are we doing?

Rating 1Rating 2Rating 3Rating 4Rating 5
Insights

Every signal, tracked

Kiosk, email, and web roll up into one live view. NPS, CSAT, sentiment, and tagged reasons update in real time so you can act today.

  • NPS & CSAT tracking
  • Reason & sentiment tagging
  • Live trends and alerts
Insights · last 30 days

+62

NPS

94%

CSAT

1,284

Responses

Satisfaction trend

▲ 12%
Jun 1Jun 10Jun 20Jun 30

Features

Every detail, considered.

From the first tap to the last insight, Rauyu is designed to make feedback feel effortless — for your customers and your team.

Live dashboards turn raw feedback into clear trends the moment they happen — so your team sees what matters while it still matters.

Live · last 24h
CSATNPS
92.3%
+1.2pt
vs last week
Responses
12,480
NPS
64
Resolution
3m 12s

How it works

Three steps. One signal.

01

Collect

Capture feedback through kiosk, email, or web — branded and effortless.

02

Understand

Sentiment, themes, and trends surface automatically. No setup required.

03

Act

Close the loop with response tools, alerts, and team workflows.

Hear every customer.
Where service happens.

A flexible solution for service-based businesses across multiple industries. Capture feedback at the counter, kiosk, or checkout, then turn it into better service tomorrow.